• At least 3 years of professional experience in a comparable position or completed apprenticeship/studies in the field of travel/flight or tourism
• IATA and Amadeus knowledge as well as tariff calculations and information
• Concentrated and accurate way of working
• Strong social and intercultural skills
• Very good spoken and written English and German. Other languages (especially French) are an advantage

The Service Desk Team (SDE) has a broad skillset covering customer support, aviation & travel industry, GDS-systems as well as technical skills. In SDE you will be part of an ambitious team that helps communicates with customers and clients around the globe, values a high problem solving mindset and is open to working occasionally on weekends (15x per year). As Travel Support you would complete our team´s skillset and play a crucial part in maintaining our high customer satisfaction rate.

• Great Employer: kununu Top Company (4.4 out of 5 stars) for the third year in a row.
• Salary Plus: You receive 13 monthly salaries, various allowances (for lunch, savings, pension schemes and childcare) and extra shopping credit. We also offer discounts on brands, events and private trips.
• Development: We build on your strengths and potential and offer regular development talks, training courses, on the job-training and language courses.
• Work Life Balance: The option to combine office with remote work and 30 vacation days are part of the package. We also offer temporary work from abroad and sabbaticals.
• Culture: Being a multicultural team, we value openness, appreciation and respect. Together, we rock our jobs and enjoy spending time at after-work events, team activities and company parties.
• Health: Besides preventive health care programs, we offer ergonomic workplaces with modern hardware and software. 
• Mobility: You may choose to lease an (electric) bike as part of your compensation package and benefit from free e-car charging stations next to our head office.

Anna looks forward to receiving your application and will get back to you within the next two weeks with initial feedback. If you have any questions, just give us a call.

Every nine seconds a passenger is boarding a plane using a Hahnair ticket at one of 4,000 airports around the globe. For 25 years, our medium-sized company has been successfully connecting the world: Our unique business is linking 350 partner airlines with travel agencies worldwide. And it’s our people who make it happen. We are travel enthusiasts, aviation nerds, hobby gourmets, dancers, parents, runners and musicians. We come from 44 different countries, and we work from all over the world. Our different backgrounds make us complement each other and drive our global business. It is enthusiasm and great work that we value, rather than titles. And together, we make exciting things happen - for our customers and for ourselves. Be part of a team where everybody makes a difference, where innovative ideas are heard and where you’ll make connections that last.

Hahn Air Lines GmbH   An der Trift 65  63303 Dreieich  Phone +49-6103-7331-0  www.hahnair.com LinkedIn #wearehahnair